Shipping policy

Shipping Policy

Last Updated: 31 July 2026

At LBD Athleisure, we are committed to delivering your order safely and efficiently. Please read our shipping policy below for information on processing times, delivery, and shipping charges.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During new collection launches, promotional periods or peak seasons, processing times may be slightly longer.

Shipping Within South Africa

We deliver nationwide using trusted courier partners.

Estimated delivery times:

Major Cities: 2–4 business days
Regional Areas: 3–6 business days
Remote Areas: 5–7 business days

Delivery timeframes are estimates and may vary due to factors beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location.

Free Standard Shipping is available on qualifying orders as advertised on our website.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number so you can monitor your delivery.

Delivery Information

Please ensure that the shipping address and contact details provided at checkout are accurate.

LBD Athleisure cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information.

Missed Deliveries

If a delivery cannot be completed due to the recipient being unavailable, the courier may attempt redelivery or contact you to arrange an alternative delivery time. Additional courier charges may apply if multiple delivery attempts are required.

International Shipping

International shipping is not currently available. We are working towards offering worldwide delivery in the future.

Lost or Delayed Parcels

While we work with reliable courier partners, unexpected delays can occasionally occur.

If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate the matter with the courier on your behalf.

Damaged Parcels

If your parcel arrives damaged, please notify us within 48 hours of delivery by emailing support@luxurydesign.co.za. Please include your order number and photographs of the parcel and item(s).